What age groups do you care for?

We care for children ages starting at two in our Toddler Program through eighth grade in our Before & After Care Program.

What are your hours of operation?

For full-time care, regular hours are 7:00 AM—6:00 PM. We also offer School Day hours, which differ for each school.

How do I enroll my child into your programs?

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Do you have a waitlist if a program is at capacity?

Absolutely! After your tour and school selection, register here in Arux to join our Pending list. We'll reach out when a spot opens up – if you're still interested, we'll move your account to Accepted and charge the registration fee.

How do I create an account?

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What payment methods do you accept?

We accept cash, all major credit cards, and ACH payments.

When are payments due?

Invoices go out every Friday for the week ahead. Auto-Pay runs on Monday – right on time for that week's payment deadline!

Do you charge late fees?

Did you miss the payment deadline? We offer a 3-day grace period. After that, we charge a $25 late fee. 

How do I update my payment information?

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Do you offer a sibling discount?

Yes! We automatically attach the Sibling Discount to your account if you register more than one child for any of our programs that attend simultaneously.

What is your policy for schedule changes?

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What happens if my child is absent?

You do not have to do anything. We charge regardless of attendance; your weekly rate will not change.

What is your cancellation policy?

We do require a two-week notice if you are disenrolling from our programs. Without notice, we will charge a $50 cancellation fee.

Do you charge registration fees?

• School Year Registration is $120. 
• Sibling Registration is $100.
• This covers regular schedules, school breaks, and half days.
• School Breaks and Half Days Registration is $45.
• Specific School Break Camp Registrations:
• Fall Registration is $15.
• Spring Registration is $10.
• Summer Registration is $30.

Are you open on holidays or school breaks?

We are closed on all Federal Holidays when school is closed. However, we are open during the Fall, Spring, and Summer and offer School Break Camps at all elementary schools.

Can I choose the days and hours my child attends?

We offer four- and five-day schedules. When registering, you can choose any four-day combination and edit your childcare contract's start and end dates.

Who do I contact for technical support?

Cassie Butcher is our Site Technology Coordinator. 

What if I forget my login information?

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Does Arux have a mobile app?

Yes, the mobile app is available on iOS and iPadOS. For Android, please use your preferred web browser.

How do I enable notifications?

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How do I update my contact information in Arux?

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Can my partner and I have separate logins for the same account?

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